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Discovery Series Payment & Performance Policies

PAYMENT POLICIES

  1. If you do not submit full payment at the time of reservation, your payment must be paid in full four weeks prior to performance date.
  2. Payments can be made in the form of ONE check (school or personal), MasterCard, Visa, American Express, or Discover. Purchase orders are due four weeks prior to the performance for processing. P.O.s are not considered payment.
  3. Invoices not paid in full FOUR weeks prior to the performance may be canceled.
  4. Schools booking multiple performances MAY be required to submit a deposit to complete an order.

CHAPERONES

For every 10 seats purchased, one adult chaperone may attend free of charge. Additional seats for schools and home schools may be purchased at the student rate of $5 to accommodate the chaperone requirements of your school. Scholarship prices do not apply to additional adult chaperone tickets.

SPECIAL NEEDS

Please indicate special needs accommodations for your group on the order form, including the number of wheelchairs. Sign interpretation and audio description are available at the 11:30 a.m. performance of each show when requested.

ORDER ADJUSTMENTS

Order adjustments may be made no later than four weeks prior to performance date. No credits or refunds will be issued for unused seats on the day of the show.

LATE RESERVATIONS

Victoria Theatre Association will accept reservations up to the day before a performance, based on availability. Full payment is required when placing an order less than four weeks before a show.

ARRIVAL

Please plan your arrival at least 30 minutes before the scheduled performance time. Additional information will be sent to you in advance of the show, describing parking and dismissal procedures.

INCLEMENT WEATHER AND EMERGENCIES

If your school is closed or delayed due to inclement weather on the day of a scheduled performance, please notify us before show time that you will not be attending. You will have the opportunity to attend another performance (pending availability) or to receive a full refund. A decision must be made within 30 days of affected performance to be honored. In the event of a closing or other emergency the day of your scheduled performance, please call 937-228-7591, ext. 3039 before the day of the performance or 937-228-7591, ext. 3040 the day of the performance.

Contact

Natalie Katona
Coordinator – Education & Engagement
937-228-7591, ext. 3039